.znkf-robot-wrapper *{margin:0;padding:0;-moz-box-sizing:content-box;-webkit-box-sizing:content-box;-o-box-sizing:content-box;-ms-box-sizing:content-box;box-sizing:content-box;font-style:normal;letter-spacing:0;}.znkf-img-gray{-webkit-filter:grayscale(100%);-moz-filter:grayscale(100%);-ms-filter:grayscale(100%);-o-filter:grayscale(100%);filter:grayscale(100%);filter:gray;}.znkf-fl-r{float:left;}.znkf-fr-r{float:right;}.znkf-a-t-d-n{text-decoration:none;}.znkf-d-i-b{display:inline-block;}.znkf-v-b-h{visibility:hidden;}.znkf-v-b-v{visibility:visible;}.znkf-position-r{position:relative;}.znkf-d-b{display:block;}.znkf-c-pointer{cursor:pointer;}.znkf-clearfix:before,.znkf-clearfix:after{display:table;content:"";line-height:0;}.znkf-clearfix:after{clear:both;}.znkf-position-abs{position:absolute}.znkf-w-b-all{word-break:break-all;}.znkf-oneline{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;}.znkf-nowrap{white-space:nowrap;}.znkf-clearfix{zoom:1;}.znkf-font-w-n{font-weight:normal}.znkf-font-w-b{font-weight:bold}.znkf-t-a-l{text-align:left;}.znkf-t-a-c{text-align:center;}.znkf-sq{font-size:12px;color:#3390FD;margin-top:30px;cursor:pointer;}.znkf-t-a-r{text-align:right;}.znkf-overflow-h{overflow:hidden;}.znkf-d-f{display:flex;}.znkf-d-a{display:flex;align-items:center;}.znkf-j-end{justify-content:flex-end;}.znkf-d-j-sb{display:flex;justify-content:space-between;}.znkf-scrollbar-y{overflow:hidden;overflow-y:auto 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6px;color:#fff;font-size:12px;background:#aaa;height:22px;line-height:22px;}.znkf-messageBox-title{border-radius:4px 4px 0 0;padding:4px 20px;background:#2a8bfd;height:40px;line-height:40px;}.znkf-messageBox-dialogue-title{font-size:18px;text-align:center;color:#5c6166;padding-top:20px;}.znkf-main-znkf-sign-title{position:relative;display:inline-block;font-size:20px;padding-left:24px;color:#fff;}.znkf-main-znkf-sign-title::after{content:'';display:inline-block;width:12px;height:12px;border-radius:50%;position:absolute;top:14px;left:4px;background:#fff;float:left;}.znkf-main-znkf-sign-title2{position:relative;display:inline-block;color:#333;font-size:18px;padding-left:24px;}.znkf-messageBox{position:fixed;top:50%;right:0;left:50%;bottom:0;transform:translate(-50%,-50%);width:540px;height:670px;display:none;z-index:99999999;}.znkf-messageBox-box{position:relative;background:#fff;border-radius:0 0 4px 4px;box-shadow:0 2px 15px 0 rgba(0,0,0,0.2);border:1px solid rgba(255,255,255,0);}#znkf-messageBox-dialogue-x-close{background:#2A8BFD;width:48px;height:48px;text-align:center;line-height:48px;position:absolute;right:-48px;top:0;cursor:pointer;}.znkf-messageBox-dialogue-closeBtn{min-width:100px;min-height:34px;line-height:34px;margin-top:32px;margin-bottom:48px;text-align:center;}.znkf-messageBox-dialogue-closeBtn:hover{color:#409eff;border-color:#c6e2ff;background-color:#ecf5ff;}.znkf-messageBox-dialogue-submitBtn{min-width:102px;min-height:34px;line-height:34px;margin-top:32px;margin-bottom:48px;text-align:center;}.znkf-messageBox-dialogue-submitBtn[status="disable"]{background:#aaa;cursor:default;}.znkf-messageBox-dialogue-submitBtn[status="disable"]:hover{background:#aaa !important;cursor:default;}.znkf-messageBox-general-x-close{background:#2A8BFD;width:48px;height:48px;text-align:center;line-height:48px;position:absolute;right:-48px;top:0;cursor:pointer;}.znkf-messageBox-general-closeBtn{min-width:100px;min-height:34px;line-height:34px;margin-top:32px;margin-bottom:48px;text-align:center;}.znkf-messageBox-general-closeBtn:hover{color:#409eff;border-color:#c6e2ff;background-color:#ecf5ff;}.znkf-messageBox-general-submitBtn{min-width:102px;min-height:34px;line-height:34px;margin-top:32px;margin-bottom:48px;text-align:center;}.znkf-main-znkf-sign-title2::after{content:'';display:inline-block;width:12px;height:12px;border-radius:50%;position:absolute;top:14px;left:4px;background:#2A8BFD;float:left;}.znkf-messageBox-dialogue-box{display:none;}.znkf-messageBox-dialogue{position:absolute;top:0;right:0;left:0;bottom:0;margin:auto;width:576px;height:350px;z-index:999999999;}.znkf-dialogue-shade{position:absolute;top:0;right:0;left:0;bottom:0;margin:auto;background:rgba(0,0,0,0.6);z-index:99999999;}.znkf-messageBox-style-select img{position:absolute;top:50%;left:50%;transform:translate(-50%,-50%);height:179px;}.znkf-messageBox-style-select-radio{position:absolute;right:10px;bottom:6px;display:none;}.znkf-user-rename-input{outline-style:none;border:1px solid #ccc;border-radius:3px;padding:9px 14px;width:220px;font-size:18px;color:#696969;}.znkf-user-rename-input-count{color:#909399;background:#fff;position:absolute;font-size:12px;bottom:0px;right:46px;}.znkf-edit-input{height:32px;line-height:32px;padding-left:12px;border:solid 1px #ddd;}.znkf-edit-input[readonly]{outline:none;}.znkf-edit-icon{display:inline-block;cursor:pointer;}.znkf-edit-icon img{width:24px;}.znkf-remote-dialogue .znkf-messageBox-dialogue-content{max-height:300px;}.znkf-remote-app-list{padding:12px 0;text-align:left;}.znkf-remote-app-list li{display:inline-block;margin:6px;line-height:32px;list-style:none;padding:0 6px;border:solid 1px #ddd;border-radius:4px;cursor:pointer;}.znkf-remote-app-list li.default{background:#FFF8DC;}.znkf-remote-app-list li.active{color:#FFFFFF;background:#2A8BFD;border:solid 1px #2A8BFD;}.znkf-remote-app-content{line-height:28px;padding-left:10px;text-align:left;}.znkf-remote-app-content .znkf-remote-app-name{color:#525252;font-size:18px;}.znkf-remote-app-content .znkf-remote-app-version{color:#999;font-size:14px;}.znkf-remote-app-content .znkf-remote-app-desc{color:#868686;font-size:16px;}.znkf-d-i-b-v{display:inline-block;vertical-align:middle;}.znkf-d-i-b-b{display:inline-block;vertical-align:bottom;}.znkf-d-i-none{display:none;}.znkf-fsz-12-r{font-size:12px;}.znkf-fsz-14-r{font-size:14px;}.znkf-fsz-15-r{font-size:15px;}.znkf-fsz-16-r{font-size:16px;}.znkf-fsz-16-r-i{font-size:18px !important;}.znkf-fsz-18-r{font-size:18px;}.znkf-fsz-20-r{font-size:20px;}.znkf-fsz-20-r-i{font-size:20px !important;}.znkf-fsz-21-r{font-size:21px;}.znkf-fsz-22-r{font-size:22px;}.znkf-fsz-22-r-i{font-size:22px !important;}.znkf-fsz-24-r{font-size:24px;}.znkf-fsz-28-r{font-size:28px;}.znkf-fsz-34-r{font-size:34px;}.znkf-fsz-34-r-i{font-size:34px !important;}.znkf-col-fff{color:#fff;}.znkf-col-fff-i{color:#fff !important;}.znkf-col-ddd{color:#dddd;}.znkf-text-znkf-col-main{color:#2e3133;}.znkf-text-znkf-col-main1{color:#5c6166;}.znkf-text-znkf-col-main2{color:#8a9299;}.znkf-col-868686{color:#868686;}.znkf-col-e74141{color:#e74141;}.znkf-col-666{color:#666;}.znkf-col-32ac32{color:#32ac32;}.znkf-col-8a{color:#8A8A8A;}.znkf-col-999{color:#999;}.znkf-col-fff81d{color:#fff81d;}.znkf-col-main{color:#2A8BFD;}.znkf-bg-znkf-col-main{background:#2A8BFD;}.znkf-bg-znkf-col-fff{background:#fff;}.znkf-bg-col-2a8bfd{background-color:#2a8bfd;}.znkf-bg-col-eff7fe{background-color:#eff7fe;}.znkf-bg-col-f0f2f6{background-color:#F0F2F6;}.znkf-bg-col-f1f5fa{background-color:#f1f5fa;}.znkf-bg-col-f3f7f8{background-color:#f3f7f8;}.znkf-bg-col-8a{background-color:#8A8A8A;}.znkf-svg-col-main svg path{fill:#2A8BFD;vertical-align:middle;}.znkf-search-inwrapper{width:100%;}.znkf-search-inwrapper .znkf-search-text{width:calc(100% - 40px);height:32px;line-height:32px;padding-right:32px;-moz-box-sizing:border-box;-webkit-box-sizing:border-box;-o-box-sizing:border-box;-ms-box-sizing:border-box;box-sizing:border-box;}.znkf-search-inwrapper .znkf-search-btn{position:absolute;top:0;right:0;display:inline-block;width:40px;height:32px;font-size:14px;text-align:center;border-radius:0 4px 4px 0;background-size:100% 100%;}.znkf-radio-unit label{position:relative;padding-left:10px;line-height:28px;}.znkf-radio-unit input{visibility:hidden;}.znkf-radio-unit label>span{display:inline-block;color:rgb(122,122,122);font-size:16px;}.znkf-radio-unit label>span::after{content:"";position:absolute;top:4px;left:0;width:16px;height:16px;-moz-box-sizing:border-box;-webkit-box-sizing:border-box;-o-box-sizing:border-box;-ms-box-sizing:border-box;box-sizing:border-box;border-radius:50%;border:solid 2px 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200px);text-align:center;overflow:hidden;white-space:nowrap;text-overflow:ellipsis;box-sizing:border-box;}.znkf-modal-wrappers{max-height:95%;overflow:hidden;overflow-y:auto;border-radius:0px 4px 4px 0px;position:fixed;z-index:99999 !important;background:#fff;box-shadow:0 2px 16px 0 rgba(84,126,162,0.41);}.znkf-content-wrapper{position:relative;margin:auto;background-color:#fff;}.znkf-chat-service{position:absolute;background:#fff;width:100%;height:38px;font-size:16px;color:#999;display:flex;justify-content:flex-start;align-items:center;z-index:99;border-bottom:1px solid #ddd}.znkf-chat-service-name{margin-left:20px;}.znkf-chat-service-pel,.znkf-chat-service-line{margin-left:20px;margin-right:20px;color:#666;}.znkf-chat-service-one .znkf-sign-title{margin-right:30px;}.znkf-chat-service-one .znkf-sign-title::before{background:red;}.znkf-chat-service-two .znkf-sign-title::before{background:green;}.znkf-content-wrapper .znkf-chat-wrapper{position:relative;width:75%;height:100%;}.znkf-chat-wrapper .znkf-left-warpper-shrink-btn{position:absolute;top:50%;left:0;margin-top:-150px;cursor:pointer;}.znkf-chat-wrapper .znkf-right-warpper-shrink-btn{position:absolute;top:50%;right:0;margin-top:-150px;cursor:pointer;}.znkf-chat-wrapper .znkf-chat-change-btn{position:absolute;bottom:240px;right:0;cursor:pointer;}.znkf-chat-wrapper .znkf-chat-content{height:calc(100% - 200px - 40px);position:relative;-moz-box-sizing:border-box;-webkit-box-sizing:border-box;-o-box-sizing:border-box;-ms-box-sizing:border-box;box-sizing:border-box;background-color:#f1f3f7;padding:25px 24px 12px;}.znkf-chat-wrapper .znkf-chat-content.znkf-chat-content-status-hide{height:calc(100% - 200px);}.znkf-chat-wrapper .znkf-chat-content.znkf-chat-content-notice-show{height:calc(100% - 200px - 40px);}.znkf-chart-service-state{font-size:14px;}.znkf-right-click-menus{background-color:#fff;border-radius:10px;position:fixed;z-index:99999;box-shadow:0 10px 20px rgba(64,64,64,0.15);padding:8px;display:none;}.znkf-right-click-menus li{list-style:none;min-width:120px;text-align:left;cursor:pointer;}.znkf-right-click-menus li button{border:0;padding:10px 6px;width:100%;border-radius:8px;background-color:#fff;text-align:left;box-sizing:border-box;}.znkf-right-click-menus li button:focus{outline:0;}.znkf-right-click-menus li:hover button{background-color:#F1F3F7;}.znkf-chat-content .znkf-message-tips{display:inline-block;line-height:20px;padding:8px 0px;color:#868686;font-size:12px;text-align:center;width:100%;margin-bottom:10px;}.znkf-chat-content .znkf-error-tips{display:inline-block;line-height:24px;padding:6px 20px;color:#e74141;font-size:14px;text-align:center;width:100%;}.znkf-chat-content table,.znkf-message-history-list table{border-top:1px solid #e6e7f1;border-left:1px solid #e6e7f1;margin:5px 0;background:#FFFFFF;border-collapse:collapse;line-height:25px;}.znkf-chat-content table tr:first-child,.znkf-message-history-list table tr:first-child{background:#F5F5F5;}.znkf-chat-content table td,.znkf-message-history-list td,.znkf-chat-content table th,.znkf-message-history-list td{border-bottom:1px solid #e6e7f1;border-right:1px solid #e6e7f1;padding:6px 15px;min-width:35px;}.znkf-chat-content table th,.znkf-message-history-list th{border-bottom:1px solid #e6e7f1;text-align:center;}.znkf-chat-content ul,ol,.znkf-message-history-list ul,ol{margin:10px 0 10px 20px;}.znkf-chat-content img{vertical-align:middle}.znkf-question-label{display:inline-block;padding:0 6px;line-height:20px;margin-right:6px;color:#4249f4;font-size:12px;text-align:center;border:solid 1px #4249f4;border-radius:2px;}.znkf-middle-message-list>div{margin-bottom:10px;}.znkf-middle-message-service-portrait,.znkf-middle-message-me-portrait{display:inline-block;height:42px;width:42px;border-radius:50%;}.znkf-middle-message-service-portrait img,.znkf-middle-message-me-portrait img{width:100%;height:100%;border-radius:50%;}.znkf-middle-message-service-info,.znkf-middle-message-me-info{position:relative;display:inline-block;max-width:calc(100% - 100px);}.znkf-middle-message-send-info{color:#5c6166;font-size:14px;}.znkf-middle-message-send-info .znkf-other-username{font-weight:bold;}.znkf-middle-message-send-info .znkf-middle-message-time{font-size:12px;margin-left:4px;color:#a3a3a3;}.znkf-middle-message-send-info.hasOrg{position:absolute;top:-6px;}.znkf-middle-message-send-org{margin-top:10px;}.znkf-middle-message-send-org .znkf-user-org-text{font-size:12px;color:#a3a3a3;}.znkf-middle-message-send-org .znkf-user-org-text:hover 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